FAQs

Q1> What does Sunchi energy company do?

A1:  Sunchi energy is a professional manufacturer of ON/OFF heat pump, DC inverter heat pump, air source heat pump, solar air conditioner


Q2> What is the daily production of Sunchi energy company?

A2:  Sunchi energy one day produce heat pump water heater around 120~205 PCS/day.


Q3> What is SUNCHI heat pump certification?

A3: Sunchi energy has: SGS, CE, CB, IEC60335-2-40, EN14511 certificate from TUV Lab, and also passed the Australia and New Zealand JAS-ANZ certificate, got ISO9001. ISO18001, ISO14001 and CCC certificate. Get Class A+, A as ErP EN14825 test report.


Q4> Where are the SUNCHI heat pump export to till now?

A4: Currently the products have been exported to Western Europe, North Europe, South Africa, Middle-East, South American and Australia market.

 


Q5> What is the marketing cooperation case with SUNCHI energy?

A5:  Sunchi energy all find exclusive agent / distributor / wholesale / OEM.  Sunchi energy is a manufacturer, so we do not directly face to end-user / retail. After sign sales contract at this district, we will not sell to others buyers again, so agent/distributor care for this district sales & service.


Q6> What SUNCHI energy do for their agent/distributor /OEM?

A6: Sunchi energy offer sales training, heat pump & solar air conditioner product training. After sales service training, maintenance machine training, big air chiller, or heating. Project design case training, inside parts exchange training and test training.


Q7> How can get training from SUNCHI energy?

A7: If have time, can visit my factory for training,  or invite we engineer team to your side for training, or by Video training online.


Q8> What SUNCHI energy offer to their business partner?

A8:  Sunchi energy offers 1%~2% free spare parts according to order quantity.

Offer whole this district market exclusive sales right.

Offer rebate as this district agent sales amount within one year.

Offer best competitive price & repair parts .

Offer 24 hours online service.


Q9> Where is heat pump using?

A9:  Because Air source heat pump save energy around 70 %, ( EVI heat pump and central cooling & heating heat pump ) is Widely used in home heating, hotels hot water & heating, restaurants, hospitals, schools, bath center, residential central heating and hot water plants, etc.